Transformational Memory Care Training and Certification

Organizations that complete comprehensive certification training in the I’m Still Here® approach are awarded the designation of an I’m Still Here® Center of Excellence.” Institute partner organizations utilize our transformational, evidence-based training programs to create opportunities for true staff engagement and increased quality of life for residents living with memory challenges.

The Hearthstone Institute offers two options for certification in the I’m Still Here® approach: the Gold Level, which provides Enhanced I’m Still Here® Certification for organizations that want the best quality, and the Silver Level, which offers basic training modules and embedding.

Partner organizations also derive enormous benefit from our re-certification process. Each year, on the anniversary of a completed certification, Organizational Partners have the option to maintain their I’m Still Here™ Center of Excellence designation by going through a Quality Assurance Evaluation. This on-site assessment is conducted annually to ensure the I’m Still Hereapproach is being applied in the same way at all of our Centers of Excellence. 

Gold Level—Enhanced I’m Still Here® Certification Training includes:

  • I’m Still Here® Overview
  • I’m Still Here® Building Blocks
  • Communication Techniques
  • Personal Care Experience
  • Dining Experience
  • Approach to Managing Reactive Behaviors
  • Engagement Activity Program
  • Two On-Site Embedding Visits

PLUS

  • Resident-led Activity Programming (RAP) Module
  • Individualized Activity Stations
  • The I’m Still Here® Skills Inventory Tool
  • Level-Adjusted Book Club Programming
  • Pre-Training Visit to a Hearthstone Residence
  • One Additional Embedding Visit
  • 6-Month Quality Assurance Visit

Silver Level—Basic I’m Still Here® Certification Training includes:

  • I’m Still Here® Overview
  • I’m Still Here® Building Blocks
  • Communication Techniques
  • Personal Care Experience
  • Dining Experience
  • Approach to Managing Reactive Behaviors
  • Engagement Activity Program
  • Two On-Site Embedding Visits
 SILVERGOLD
I’m Still Here® Overview Training

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I’m Still Here® Communication Training

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I’m Still Here® Dining Experience Training

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I’m Still Here® Personal Care Training

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I’m Still Here® Non-pharmacologic Interventions Training

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I’m Still Here® Activity Experience Training

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I’m Still Here® Advanced Activity Training

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I’m Still Here® Materials Library

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Internship visit to Hearthstone

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Embedding visit #1

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Embedding visit # 2 

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Embedding visit #3 

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6 Month Tune-up Visit 

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ARTZ™ training 

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Multi-level Hearthside™ Book Club Training 

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ScriptedIMPROV™ Training 

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Resident-lead Activity Training 

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Individualized Learning Stations Training 

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I’m Still Here® Skills Assessment Training 

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I’m Still Here® Engagement Assessment Training 

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Improve your residents' lives and your market position today.

  • “Overall, our residents seem calmer, less agitated and more engaged. Residents who used to have frequent issues are now more engaged in activities, and we find that the psychiatrist is not needed as often.”

    – Staff Member